| BIG SOUTH FORK LODGE GENERAL POLICY
All guests must check in at THE HITCHING POST GENERAL STORE Horse Owners must present your current NEGATIVE COGGINS PRIOR to any horses being unloaded, no exceptions.
your room, unplug your RV, clean out stalls and ask the Manager where to park your vehicles. ALL ROOMS, CABIN AND RESTAURANT ARE NON SMOKING BY TENNESSEE LAW. VIOLATORS WILL BE CHARGED EXTRA!!
NOTE: We are on Central Time |
| CANCELLATION POLICY We highly value your business. We will do our best to accommodate you. Making your reservation and allowing us to charge your debit/credit card or cash your check is your confirmation of accepting our terms for cancellation: Your deposit or full payment (if required), guarantees your reservation. It also means that we will refuse other bookings, so if you do not take advantage of your reservation, we lose income. Cancellation of reservations outside of 2 weeks of arrival date will be charged a $30.00 cancellation fee, plus 3% credit card fee. Credits will be processed with 24 hours of cancellation. If you cancel and we cannot re-rent, you lose your deposit. No refunds for early departure for any reason, however, if the weather turns nasty during your visit, we understand your disappointment at not being able to ride and may consider application of your remaining charges towards a visit within the next year. GROUPS & PEAK PERIODS: 3 Day Minimum during Peak Periods: Holiday Weekend, August 127 Corridor Sale and the entire month of October. During peak periods and for groups, we also ask for full payment to be made to us one month before the arrival date. The above cancellation policy applies to this too. If you prefer spontaneity or don't want to risk losing money, we understand. By calling us closer to the day, you should have no reason to cancel. We usually do have some accommodation available. Deposits (other than August 127 Corridor Sale) can be made with credit/debit card, checks or money orders, plus a 3% credit card fee. Reservations made with check or money order must be received within 7 calendar days. |